24 Weeks
3 Courses
Payment Options

What is Business Process Improvement Essentials?

Business process improvement (BPI) is a systematic approach aimed at optimizing organizational processes for better efficiency and customer satisfaction. When carried out effectively, BPI initiatives can be crucial for improving overall performance and achieving long-term success.

BPI is comprised of some key components, starting with defining clear and concise objectives and involving key stakeholders. It also includes gaining a complete understanding of current business operations, scrutinizing established methodologies, identifying root causes of roadblocks, collecting data, monitoring progress and managing change effectively.

Investing in this kind of detailed analysis can help companies identify patterns and trends that inform decision-making as well as influence quality of life improvements for all team members. By leveraging analytical tools and data to develop a change management plan, organizations can prepare employees to be more actively engaged and successful in their work as adjustments are implemented.

About the Program

Develop the essential skills for business process improvement with strategies and techniques valuable in various industries. Taught by industry experts with a range of real-world experience, you can gain practical insights to help you bring value to your organization quickly. This certificate is unique, allowing you maximum flexibility to choose your own path to complete the certificate.

Students are able to tailor this certificate to their interests and career goals from the following disciplines: Six Sigma, project management, business process management, business analysis and agile. Design your customized program by selecting 3 courses from a list of 5 available options. This flexible certificate offers you the chance to learn essential skills in several different areas, equipping you to identify a future certificate where you can derive deep knowledge.

Program Outcomes

These courses offer a chance to obtain foundational knowledge in multiple areas of business process improvement. They cover the fundamental principles associated with improving business processes, contrast various methodologies used for this purpose, help you choose the right methodology for your organization, and teach you how to apply your knowledge, skills, techniques and tools to improve both information and business processes.

Skills Learned
Risk Management Change Management Lean Six Sigma Sustainability Data Analysis Business Analysis
Business Process Improvement Essentials Digital Badge
Earn a Digital Badge
Students will earn a digital badge that demonstrates their skills and commitment to furthering their professional education when they successfully complete the full Business Process Improvement Essentials Certificate program. These badges are great to display on career platforms like LinkedIn and are a visual way of representing your expertise.

Meet Your Expert Faculty

Tina Agustiady

Tina Agustiady is a certified Six Sigma Master Black Belt, award-winning author, continuous improvement leader and Lean Six Sigma Course Designer and Professor of Professional Studies in Villanova University’s College of Professional Studies, where she teaches Lean Six Sigma, Six Sigma Green Belt, Lean Six Sigma Black Belt, Lean Six Sigma Master Black Belt and Essentials of Business Process Management. Agustiady is a Sustainability Agent for MetLife Way where she is responsible for supporting organizational leadership in building a culture of continuous improvement. She also currently serves as the Technical Vice President of the Institute of Industrial and Systems Engineers (IISE). Agustiady is an experienced leader who has facilitated many Kaizen, 5s, and Root Cause Analysis events throughout her career in the healthcare, food and chemical industries.

Read the Faculty Spotlight >

Required Courses

Select 3 of the 5 Available Courses Below:

Essentials of Lean Six Sigma

4-Week Course
40 Military Clock Hours
10 Military Clock Hours / Week

Learn how to apply proven quality improvement methodologies to real-world projects.

Course Details

Essentials of Project Management

4-Week Course
4.2 PDUs
42 Military Clock Hours

Learn to develop practical skills, knowledge and confidence as a project manager.

Course Details

Foundations of Agile Methodology

8-Week Course
8 Continuing Education Units
59.75 PDUs

Discover how to apply Agile methodologies to management of cost, time and scope of a project.

Course Details

Essentials of Business Analysis

8-Week Course
8 Continuing Education Units
53.25 PDUs

Prepare to enhance the organizational effectiveness of a company by learning to identify, analyze and design processes that improve the communication and application of data

Course Details

Essentials of Business Process Management

8-Week Course
8 Continuing Education Units
58.25 PDUs

Explore key tools for enhancing organizational systems and practices.

Course Details

Tuition & Payment

$5,185 - $6,685

Tuition when enrolling in individual courses

Save 12%

Available when enrolling in a full certificate program

Total Program Cost with 12% Savings

$4,563 - $5,883

Enroll Now Request information

Course offerings and associated prices are subject to change without prior notice. Pricing for multi-course certificate programs varies depending on course selection. View the Professional Education Catalog for more information on the courses and programs.

Payment Options

Note: Pricing for the three-course certificate programs varies depending on course selection. Fill out the form for more information.