Online Maximizing Team Effectiveness Course

8-Week Course

8 Continuing Education Units

51.75 PDUs

80 Military Clock Hours

About the Course

Organizations are increasingly more reliant on teams to carry out their mission. This course provides an understanding of what is needed to create and develop highly effective teams as well as how to assemble or work with an existing team to maximize effectiveness.

Explore the elements that lead to highly effective teams while learning practical tools and strategies to gain the most from the those you work with. Learn to access and respond to challenging team behavior while developing teams that reach their highest potential. Attention is given to cross-cultural teams, cross-functional teams and virtual teams.

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Curriculum

8 Week Course

Week 1

Highly Effective Teams

Understand and define the difference between groups, teams and highly effective teams
Evaluate and apply models for team effectiveness
Reflect on the components of high-performance teams
List organizational supports that aid in team effectiveness
Summarize contexts which support effective teams

Week 2

Team Composition

Determine ideal number of team members
Describe and outline how to select team members based on attributes and skills
Assess team member strengths and weaknesses
Understand the importance of team purpose to team success
Explain the process for teams to establish purpose and objectives

Week 3

Team Development

Explain the importance of trust to teams
Apply team building techniques to increase trust
Use effective team feedback strategies
Understand the use of reward and recognition for team motivation
Consider approaches for managing underperforming team members

Week 4

Constructive Communication and Conflict

Develop and create effective timed meeting agendas
Apply facilitation techniques to manage communication in meetings
Apply a process to support and encourage team collaboration
Assess team conflict
Apply intervention strategies to support constructive conflict and manage destructive conflict
Managing change within the team

Week 5

Team creativity, problem-solving, and decision-making

Examine processes for increasing creativity and problem-solving
Apply creativity and problem-solving processes to teams
Select and apply the best decision-making process based on team purpose

Week 6

Cross-cultural and Temporary Teams

Understand the nature of temporary teams
List effective uses for temporary teams within your work or desired professional context
Explore the opportunities cross-cultural teams offer
Identifying the challenges team diversity (cultural, geographic, functional) create for effective communication
Outline steps a team leader can take to decrease those challenges

Week 7

Virtual Teams

Define virtual teams
Consider the role technology plays in team communication
Learn to manage teams using electronic communication tools
Apply team building strategies to a virtual environment
Assess and apply strategies for intervening in challenging team behavior in a virtual environment

Week 8

Leadership Challenges in a Team Environment

Examine best practices to meet the challenges of leading and managing multiple teams
Learn to set priorities in a multi-team environment
Consider future challenges to team building
Review key elements in creating and developing a highly effective team

Learning Objectives

Skills Learned

Leadership Team Management Organizational Effectiveness Performance Management Communication Conflict Resolution Change Management Problem Solving

What You’ll Study

Creating and Developing a Highly Effective Team
Applying Strategies and Skills to Get the Best Work from a Team
Analyzing and Responding to the Challenging Behavior of Team Members

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Who Should Register?

Ideal for mid- and upper-level leaders, project managers and human resources professionals from a variety of organizational settings (corporate, not-for-profit and governmental).

Tuition & Payment

Total Course Cost

$2,095

Enroll Now

Course offerings and associated prices are subject to change without prior notice. Pricing for multi-course certificate programs varies depending on course selection. View the Professional Education Catalog for more information on the courses and programs.

Payment Options

There are multiple ways to pay for your certificate program. Just let your enrollment representative know the choice that works best for you.